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The Collective
Wednesday, November 22, 2006
By Dr. Steven Taylor

OK, so I am in Target last night looking for a certain item for one of the children for Christmas. The item in question is in the back, but not assembled. I am told that if I call in the morning to confirm that the item in assembled they will hold one for me for 24 hours. So, I call this morning and am told that they can’t put a hold on the item.

Ugh.

One gets the feeling that people just make this stuff up as they go.

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Filed under: Kids | |

3 Comments

  1. They do.

    Little known fact about me: one Christmas stocking toys in Target was enough to inspire me to go back to college. Some of my co-workers were (how to put this delicately?) part of that inspiration.

    [Insert obligatory disclaimer about heroic retail workers and villainous customers here.]

    Comment by Deb — Wednesday, November 22, 2006 @ 1:18 pm

  2. That is why you should always get the name of the person who gives you any information. So at least you can say “Well, so-and-so said. . .” when you are talking to the next person.

    If it turns out that the first person is higher up in the pecking order, the second person will likely go along with what that person told you. If the first one is lower on the pecking order, they will probably get told to stop telling people that.

    Sometimes it helps.

    Comment by Jan — Wednesday, November 22, 2006 @ 2:29 pm

  3. Good advice.

    Comment by Dr. Steven Taylor — Wednesday, November 22, 2006 @ 3:02 pm

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