Beltway Traffic Jam
Excerpt: Beltway Traffic Jam
HostingMatters was down for much of the afternoon. A delayed and somewhat Traffic Jam follows: Kevin Aylward is posting in some strange new language at...
Weblog: Outside the Beltway
Tracked: May 24, 2004 16:46
Cell Phone Customer Service - As A Race, We're Pre
Excerpt: Cell Phone Customer Service - As A Race, We're Pre
The problem lies with the cellphone providers. They outsource all their customer service work to companies like the one I work for - sometimes as far afield as India. It's much ...
Tracked: May 25, 2004 15:01